Recommendation

Bed Bath & Beyond is a successful chain of domestic merchandise retail store in the U.S., it can make improvement in the Order Fulfillment perspective of the business. Bed Bath & Beyonds supply up to date latest trends for a reasonable price and also offer a 20% discount prior to any purchase, they fail to show consumers that they are just as good as any Wal-Mart, Target or Costco. Bed Bath & Beyond offer price matching all the consumer needs to do is ask, they even allow returns to be made by any store nationwide and even if the customer doesn't have a receipt with them it can be done if the product was purchased within the last 365 days. Not many to merely no places offer this and they need to advertise more about it.

We recommend for Bed Bath & Beyond to have one main location where they can ship products from. We believe this would cut costs back as well as save time for the order fulfillment department. If Bed Bath & Beyond were to improve there Order Fulfillment process, more people will be attracted to the benefits of shopping here. Which will mean a sales increase in revenue for the company. Although they do charge for free shipping with a purchase over $49, that is only a standard shipping process and will take time for it to actually arrive. When you want to upgrade your shipping process to expedited or express shipping for a $50 purchase for example, they will charge you half the price of your item just for the expedited shipping. For express shipping they will charge you 3/4 of the price you pay for just for a guarantee fastest shipping process. I would suggest them to lower their shipping process upgrade for a reasonable price instead of charging as much as the consumer paid for the item. Even though it is a way for companies to make a quick buck to move orders in front of the line, its not fair that money should be able to buy you everything.

Bed Bath & Beyond order fulfillment is convenient for the consumers and makes purchases easy online or in store. They offer free delivery with a purchase over $49, and also offer option of standard, expedited or express shipping to all customers for a low price. The issue is that the time span on how long products will take to be received. It is usually a two week range for products and is never consistent of when the exact date is to come until time is close. I recommend them to guarantee exact date shipping when prior to shipping so consumers can plan ahead of time instead of waiting for it. Two weeks is a large span and a lot can happen within that time. As a consumer we tend to go with the benefit of doubt and believe it'll be here within the first two days they displayed out of the two week range; but in reality it's usually the last few days out of the two weeks.

Bed Bath & Beyond could also focus on offering free delivery for a lower price, although $49 is a reasonable price. They are a retail merchandise retail store which means items should be sold for a reasonable low price, so maybe dropping there free shipping price to just $20 - $40 to show consumers that items at Bed Bath & Beyond are cheaper than people think and would not even need consumers to go into the store to. If they can see how little they spend online, they probably can't even imagine going into the store and actually buying the product themselves for a reasonable price. Making things more convenient for consumers is what the new trend is and it will continue that way moving forward .