Thomas Bradford
Fulfillment Coordinator
- Employed with Bed Bath & Beyond since 2000. Started as a sales associate in the Springfield, NJ store and eventually worked his way up to corporate.
- Closely monitors order fulfillment to identify, rectify and/or communicate issues impeding timely shipment.
- Assists in managing and maintaining fraud filters and fraud processes to prevent or reduce fraudulent orders.
- Collaborates with purchasing/inventory departments to assist in: forecasting product needs; setting up new internet skus and exclusive kits/configurations; and identifying excess/frozen inventory to support short-term and seasonal sales initiatives.
- Assists in maintaining selected elements of the online product catalog, including: baseline SKU attributes; weights, sizes, dimensions; pricing and general product categorization.
- Assists in identifying ways to achieve profit margins and/or reduce costs, including: periodic competitor pricing reviews; shipping/packaging analysis; and warehouse/distribution process improvements.
- Assists in compiling and delivering reports to better understand order fulfillment and identify opportunities to improve efficiency.
- Assists as needed with Customer Service inquiries related to inventory, order fulfillment and shipping.
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